It would take, on average, 1-2 days of preparation time, then 3-7 days of shipment time until at your door step. This would fluctuate depending on your actual geographical location by a day or two.

Yes of course we do! This would depend on whether the bag is actually damaged/not as displayed on the images, only then will we be able to process a refund/return.

You are able to track your order with the tracking number by pasting it at the bottom of this page, after the order has completed the processing period. If you do not receive this, please email our team and we will send you it!